Fisherman's Yellow Poncho 3.0

What should i do if i haven't got a confirmation email once purchased?

We send these pretty speedily after purchase so if it hasn’t landed in your inbox, check your spam/junk folder just in case! then, contact us and we’ll check for typos/resend the email to you.

Where's my order? Can I track the shipping?

EU and Worldwide orders - Once your order is shipped you will be given a tracking number which you can use to track your poncho delivery. All order are processed and delivered via https://www.royalmail.com/track-your-item.

My tracking number doesn’t work

No worries, if the ‘aftership’ link we sent you contains two reference ids (possibly separated with an ‘&’ sign) then your order has been split into multiple parcels

I have a discount code, where do I enter it?

If you have a code (inc gift card code) then you can enter this at the first stage of checkout. you'll see where to enter it on the right hand side (if you're viewing on desktop), underneath your order summary. don't forget to hit 'apply' after entering!

What currency do you accept?

You can buy in gbp, usd, or eur. use the flag in the top right corner to choose, before you head to checkout.

What payment methods do you accept?

We accept visa, mastercard or american express debit and credit cards (if the card has a symbol for visa or mastercard, it should work!). you can purchase using paypal or amazon payments too.

Are payment and shopping on your site safe & secure?

Totally. our checkout page uses ssl, and you can pay via card or paypal. happy shopping.

Payment isn't working for me! what can i do?

Double check your shipping and billing details are complete and correct, and try checking out using a different web browser. still having an issue? let us know, or contact your bank about the payment. especially if you’re ordering from outside the uk.

What are the shipping options?

 

UK: Delivery is FREE (order value over £65. For orders below this amount we charge £4.95) and we use Royal Mail 1^st Class 48 hour tracked service

Orders are tracked & Royal Mail aims to deliver your parcel within 2-3 days

All orders placed before 1pm will be sent that working day for delivery the next day. Bank holidays and public holidays are not classed as delivery days

...................................

Europe:  Delivery is FREE (order value over €65) and we use Spring Packet Tracked service.

Delivery takes between 5-10 working days depending on country and is a signed for service.

Please check this list to see that your country is eligible for shipping

...................................

International + Rest of World: Delivery Is FREE (order value over $143. For orders below this amount we charge £9.50) and we use DHL Express service.

Delivery takes between 8 -12 working days and is a signed for service.  

Please check this list to see that your country is eligible for shipping

N.B:

Please be aware that International and Rest of World orders, due to customs, can occasionally take as long as 15 working days – please refrain from contacting us until this time frame has past.

If you wish to order and your country is not on the list, please contact us at hello@thepeoplesponcho.co.uk. We will try our best to accommodate where possible but in some cases it may not be possible

Please note;

• Orders will not be dispatched on UK bank holidays and weekends.
• We aim to dispatch all orders made before 1pm on the same day, orders after that will usually be dispatched the next working day.
• During busy periods, orders may take a little longer to dispatch.
• Please note that we do not offer free shipping for Mexico
• The customer is responsible for any custom & import fees, please check if you will be eligible before ordering

Where's my order? Can I track the shipping?

Yes. For UK,  you can track your order via the Royal Mail website: https://www.royalmail.com/track-your-item#/ . EU and Worldwide orders, you can track/trace your order via Spring, highly reliable tracking service - Once your order is shipped you will get a text or email with a tracking number which you can use to track your delivery. All orders are processed and delivered via: www.spring-gds.com. Once the item has entered the country of origin, you will be able to track the parcel further by using the tracking number beginning with LP. For US orders, you will be able to use the USPS website

Can I make a return if it's not right?

We’ll be sorry to hear it's not right but you can of course return your item to us within 14 days of purchase. Providing it hasn't been worn we’ll give you a full refund for the amount paid via Paypal only - For further info click here

What is the poncho used for?

Our poncho’s were made for keeping you dry! School run/trips, festivals, walking, camping, dancing, playing - you name it. They're useful for any outdoor activity. Read our reviews at the bottom of each product page to see how they are enjoyed and used.

What size do I need?

Our kid’s poncho’s come in 2 sizes, Small & Medium. The small will fit a child who is 90cm -110cm tall (roughly ages 3-5/6) and the Medium will fit a child who is 110-135cm tall (roughly ages 6/7-10). It is better to go by height than by age to ensure the poncho will be the correct size.

Is it breathable?

Yes, it needs to be! The technical tricot knit fabric inside ensures breathability. Often we’re outside being active and the rain can make things a little muggier. Our poncho’s have a 3-layer membrane, which makes it breathable in hot and cold climates.

Tell me more about this waterproof material?

Highly waterproof at 12,000mm waterproof-ability that will keep you dry for hours in the rain. This rating indicates how many millimetres of water is needed to be poured onto the fabric before it starts to penetrate the garment and start to seep through onto your inner layers or skin.  The technical term for the waterproof material is 'TPU'. TPU is bonded with our high quality Japanese Polyester fabric.

Can I wash my poncho?

No we advise wiping it down instead with warm lightly soaped water.

Can I wear it over my backback and will it go over a helmet?

Yes. Its roomy enough to go over a small backpack if you need and will fit over most helmets, if not it can be worn underneath

The Bag

The poncho packs up neatly into the front pocket of the poncho – when stored the small poncho is: 19cm wide, 17cm long & 5 cm wide & weighs 240g (0.24k). The medium poncho is: 21cm wide, 19cm long & 5cm wide & weighs 280g (0.28k).

High-vis/Reflective

There is high-vis piping all around the poncho, as well as 2 high-vis strips on back and 1 on front as well as the high-vis logo on the back to ensure visibility in the dark or poor weather conditions.

Poppers

Three poppers at each side to make sleeves- enabling a more tapered fit

If you'd like to get in touch please do.

For all customer service enquires please contact -

hello@thepeoplesponcho.co.uk

Partnership/Collaborations

adel@thepeoplesponcho.co.uk

Retail Partnerships

adel@thepeoplesponcho.co.uk

What should I do if I haven't got a confirmation email once I have purchased a poncho?

We send these pretty speedily after purchase so if it hasn’t landed in your inbox, check your spam/junk folder just in case. If you still have no luck, then contact us and we’ll resend the email to you.

Where's my order? Can I track the shipping?

For EU and Worldwide orders once your order is shipped you will be given a tracking number which you can use to track your poncho delivery via: https://www.spring-gds.com/. UK Orders are sent by 1st Class Royal Mail Service which is a no tracking service.

My tracking number doesn’t work

Please contact us if your tracking number is invalid at hello@thepeoplesponcho.co.uk

I have a discount code, where do I enter it?

If you have a code (inc gift card code) then you can enter this at the first stage of checkout. Don't forget to hit 'apply' after entering!

What currency do you accept?

You can purchase in GBP, USD, or EUR. Use the flag in the top right corner to choose before you head to checkout.

What payment methods do you accept?

We accept Visa, Mastercard & American Express (if the card has a symbol for Visa or Mastercard, it should work). You can purchase using paypal or amazon payments too

Is making a payment and shopping on your site safe & secure?

Totally. Our checkout page uses SSL and you can pay via card or paypal. Happy shopping!

Payment isn't working for me! What can i do?

Double check your shipping and billing details are complete and correct and try checking out using a different web browser. Still having an issue? Let us know, or contact your bank about the payment, especially if you’re ordering from outside the UK.

What are the shipping options?

 

U.K:  Delivery is FREE (order value over £65. For orders below this amount we charge £4.95) and we use Royal Mail 1^st Class 48 hour tracked service

Orders are tracked & Royal Mail aims to deliver your parcel within 2-3 days

All orders placed before 1pm will be sent that working day for delivery the next day. Bank holidays and public holidays are not classed as delivery days

...................................

Europe:  Delivery is FREE (order value over €135. For orders below this amount we charge £9.50) and we use DHL Express service.

Delivery takes between 5 - 10 working days depending on country and is a signed for service.

Please check this list to see that your country is eligible for shipping

...................................

International + Rest of World: Delivery Is FREE (order value over $143. For orders below this amount we charge £9.50) and we use DHL Express service.

Delivery takes between 8 - 12 working days and is a signed for service.  

Please check this list to see that your country is eligible for shipping

N.B:

Please be aware that International and Rest of World orders, due to customs, can occasionally take as long as 15 working days – please refrain from contacting us until this time frame has past.

If you wish to order and your country is not on the list, please contact us at hello@thepeoplesponcho.co.uk. We will try our best to accommodate where possible but in some cases it may not be possible

The customer is responsible for any custom & import fees, please check if you will be eligible before ordering

 

Where's my order? Can I track the shipping?

Yes. You can track your order via the Royal Mail website: https://www.royalmail.com/track-your-item#/ . For US orders, you will be able to use the USPS website. 

Can I make a return if it's not right?

We’ll be sorry to hear it's not right but you can of course return your item to us within 14 days of purchase. Providing it hasn't been worn we’ll give you a full refund for the amount paid via Paypal only - For further info click here

Add 1 Poncho to cart + GET the 2nd at 30% OFF!

 

To know more about how to use the poncho or any questions, please click here.

What should i do if i haven't got a confirmation email once purchased?

We send these pretty speedily after purchase so if it hasn’t landed in your inbox, check your spam/junk folder just in case! then, contact us and we’ll check for typos/resend the email to you.

Where's my order? Can I track the shipping?

EU and Worldwide orders - Once your order is shipped you will be given a tracking number which you can use to track your poncho delivery. All order are processed and delivered via https://www.royalmail.com/track-your-item.

My tracking number doesn’t work

No worries, if the ‘aftership’ link we sent you contains two reference ids (possibly separated with an ‘&’ sign) then your order has been split into multiple parcels

I have a discount code, where do I enter it?

If you have a code (inc gift card code) then you can enter this at the first stage of checkout. you'll see where to enter it on the right hand side (if you're viewing on desktop), underneath your order summary. don't forget to hit 'apply' after entering!

What currency do you accept?

You can buy in gbp, usd, or eur. use the flag in the top right corner to choose, before you head to checkout.

What payment methods do you accept?

We accept visa, mastercard or american express debit and credit cards (if the card has a symbol for visa or mastercard, it should work!). you can purchase using paypal or amazon payments too.

Are payment and shopping on your site safe & secure?

Totally. our checkout page uses ssl, and you can pay via card or paypal. happy shopping.

Payment isn't working for me! what can i do?

Double check your shipping and billing details are complete and correct, and try checking out using a different web browser. still having an issue? let us know, or contact your bank about the payment. especially if you’re ordering from outside the uk.

What are the shipping options?

 

UK: Delivery is FREE (order value over £65. For orders below this amount we charge £4.95) and we use Royal Mail 1^st Class 48 hour tracked service

Orders are tracked & Royal Mail aims to deliver your parcel within 2-3 days

All orders placed before 1pm will be sent that working day for delivery the next day. Bank holidays and public holidays are not classed as delivery days

...................................

Europe:  Delivery is FREE (order value over €65. For orders below this amount we charge £6.50) and we use Royal Mail service.

Delivery takes between 5 - 10 working days depending on country and is a signed for service.

Please check this list to see that your country is eligible for shipping

...................................

International + Rest of World: Delivery Is FREE (order value over $143. For orders below this amount we charge £9.50) and we use DHL Express service.

Delivery takes between 8 - 12 working days and is a signed for service.  

Please check this list to see that your country is eligible for shipping

N.B:

Please be aware that International and Rest of World orders, due to customs, can occasionally take as long as 15 working days – please refrain from contacting us until this time frame has past.

If you wish to order and your country is not on the list, please contact us at hello@thepeoplesponcho.co.uk. We will try our best to accommodate where possible but in some cases it may not be possible

Please note;

• Orders will not be dispatched on UK bank holidays and weekends.
• We aim to dispatch all orders made before 1pm on the same day, orders after that will usually be dispatched the next working day.
• During busy periods, orders may take a little longer to dispatch.
• Please note that we do not offer free shipping for Mexico
• The customer is responsible for any custom & import fees, please check if you will be eligible before ordering

Where's my order? Can I track the shipping?

Yes. You can track your order via the Royal Mail website: https://www.royalmail.com/track-your-item#/ .  For US orders, you will be able to use the USPS website

Can I make a return if it's not right?

We’ll be sorry to hear it's not right but you can of course return your item to us within 14 days of purchase. Providing it hasn't been worn we’ll give you a full refund for the amount paid via Paypal only - For further info click here

What is the poncho used for?

Our poncho’s were made for keeping you dry! School run/trips, festivals, walking, camping, dancing, playing - you name it. They're useful for any outdoor activity. Read our reviews at the bottom of each product page to see how they are enjoyed and used.

What size do I need?

Our kid’s poncho’s come in 2 sizes, Small & Medium. The small will fit a child who is 90cm -110cm tall (roughly ages 3-5/6) and the Medium will fit a child who is 110-135cm tall (roughly ages 6/7-10). It is better to go by height than by age to ensure the poncho will be the correct size.

Is it breathable?

Yes, it needs to be! The technical tricot knit fabric inside ensures breathability. Often we’re outside being active and the rain can make things a little muggier. Our poncho’s have a 3-layer membrane, which makes it breathable in hot and cold climates.

Tell me more about this waterproof material?

Highly waterproof at 12,000mm waterproof-ability that will keep you dry for hours in the rain. This rating indicates how many millimetres of water is needed to be poured onto the fabric before it starts to penetrate the garment and start to seep through onto your inner layers or skin.  The technical term for the waterproof material is 'TPU'. TPU is bonded with our high quality Japanese Polyester fabric.

Can I wash my poncho?

No we advise wiping it down instead with warm lightly soaped water.

Can I wear it over my backback and will it go over a helmet?

Yes. Its roomy enough to go over a small backpack if you need and will fit over most helmets, if not it can be worn underneath

The Bag

The poncho packs up neatly into the front pocket of the poncho – when stored the small poncho is: 19cm wide, 17cm long & 5 cm wide & weighs 240g (0.24k). The medium poncho is: 21cm wide, 19cm long & 5cm wide & weighs 280g (0.28k).

High-vis/Reflective

There is high-vis piping all around the poncho, as well as 2 high-vis strips on back and 1 on front as well as the high-vis logo on the back to ensure visibility in the dark or poor weather conditions.

Poppers

Three poppers at each side to make sleeves- enabling a more tapered fit

If you'd like to get in touch please do.

For all customer service enquires please contact -

hello@thepeoplesponcho.co.uk

Partnership/Collaborations

adel@thepeoplesponcho.co.uk

Retail Partnerships

adel@thepeoplesponcho.co.uk

What should I do if I haven't got a confirmation email once I have purchased a poncho?

We send these pretty speedily after purchase so if it hasn’t landed in your inbox, check your spam/junk folder just in case. If you still have no luck, then contact us and we’ll resend the email to you.

Where's my order? Can I track the shipping?

For EU and Worldwide orders once your order is shipped you will be given a tracking number which you can use to track your poncho delivery via: https://www.spring-gds.com/. UK Orders are sent by 1st Class Royal Mail Service which is a no tracking service.

My tracking number doesn’t work

Please contact us if your tracking number is invalid at hello@thepeoplesponcho.co.uk

I have a discount code, where do I enter it?

If you have a code (inc gift card code) then you can enter this at the first stage of checkout. Don't forget to hit 'apply' after entering!

What currency do you accept?

You can purchase in GBP, USD, or EUR. Use the flag in the top right corner to choose before you head to checkout.

What payment methods do you accept?

We accept Visa, Mastercard & American Express (if the card has a symbol for Visa or Mastercard, it should work). You can purchase using paypal or amazon payments too

Is making a payment and shopping on your site safe & secure?

Totally. Our checkout page uses SSL and you can pay via card or paypal. Happy shopping!

Payment isn't working for me! What can i do?

Double check your shipping and billing details are complete and correct and try checking out using a different web browser. Still having an issue? Let us know, or contact your bank about the payment, especially if you’re ordering from outside the UK.

What are the shipping options?

 

U.K:  Delivery is FREE (order value over £65. For orders below this amount we charge £6.50) and we use Royal Mail 1^st Class 48 hour tracked service

Orders are tracked & Royal Mail aims to deliver your parcel within 2-3 days

All orders placed before 1pm will be sent that working day for delivery the next day. Bank holidays and public holidays are not classed as delivery days

...................................

Europe:  Delivery is FREE (order value over €116. For orders below this amount we charge £9.50) and we use DHL Express service.

Delivery takes between 5 - 10 working days depending on country and is a signed for service.

Please check this list to see that your country is eligible for shipping

...................................

International + Rest of World: Delivery Is FREE (order value over $143. For orders below this amount we charge £9.50) and we use DHL Express service.

Delivery takes between 8 - 12 working days and is a signed for service.  

Please check this list to see that your country is eligible for shipping

N.B:

Please be aware that International and Rest of World orders, due to customs, can occasionally take as long as 15 working days – please refrain from contacting us until this time frame has past.

If you wish to order and your country is not on the list, please contact us at hello@thepeoplesponcho.co.uk. We will try our best to accommodate where possible but in some cases it may not be possible

The customer is responsible for any custom & import fees, please check if you will be eligible before ordering

 

Where's my order? Can I track the shipping?

Yes. You can track your order via the Royal Mail website: https://www.royalmail.com/track-your-item#/ . For US orders, you will be able to use the USPS website. 

Can I make a return if it's not right?

We’ll be sorry to hear it's not right but you can of course return your item to us within 14 days of purchase. Providing it hasn't been worn we’ll give you a full refund for the amount paid via Paypal only - For further info click here

Add 1 Poncho to cart + GET the 2nd at 30% OFF!

 

To know more about how to use the poncho or any questions, please click here.