The poncho works like a charm, and the company responsiveness is stellar. The bag I was initially shipped was ripped, and they promptly sent me a new one.
I haven’t used the items yet but they look good but I have to say the customer services and the amount of time I was waiting for these ponchos was totally unacceptable. I waited nearly 8 weeks for them to arrive and customer service was dismal.
I'm enjoying the rain and wind protection of this poncho - and the classic yellow color (we love visibility for dark and rainy winters in Seattle, WA, USA). I ride pretty upright in the city and sometimes the poncho exposes my knees but it's not a big deal and for the most part I've stayed quite dry. Appreciate the vented nature of the poncho actually when the pedaling is a bit tougher:) My one suggestion for the future is for a one-size item - the waist belt/strap, while elastic, could use some adjustability. I'm a medium sized person and it was incredibly tight on my waist - I just strap it to my backpack (which I wear community to work beneath the poncho)
Delivery and communications were very easy and quick
Great. It does the job.