Key specifics:
Specific benefits for cyclist:
We send these pretty speedily after purchase so if it hasn’t landed in your inbox, check your spam/junk folder just in case. If you still have no luck, then contact us and we’ll resend the email to you.
You can purchase in GBP, USD, or EUR. Use the flag in the top right corner to choose before you head to checkout.
We accept Visa, Mastercard & American Express (if the card has a symbol for Visa or Mastercard, it should work). You can purchase using paypal or amazon payments too
Totally. Our checkout page uses SSL and you can pay via card or paypal. Happy shopping!
U.K: Delivery is FREE (order value over £65. For orders below this amount we charge £4.95) and we use Royal Mail 1st Class 48 hour tracked service
Orders are tracked & Royal Mail aims to deliver your parcel within 2-3 days
All orders placed before 1pm will be sent that working day for delivery the next day. Bank holidays and public holidays are not classed as delivery days
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Europe: Delivery is FREE (order value over €129. For orders below this amount we charge £9.50) and we use DHL Express service.
Delivery takes between 5 - 10 working days depending on country and is a signed for service.
Please check this list to see that your country is eligible for shipping
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International + Rest of World: Delivery Is FREE (order value over $142. For orders below this amount we charge £9.50) and we use DHL Express service.
Delivery takes between 8 - 12 working days and is a signed for service.
Please check this list to see that your country is eligible for shipping
N.B:
Please be aware that International and Rest of World orders, due to customs, can occasionally take as long as 15 working days – please refrain from contacting us until this time frame has past.
If you wish to order and your country is not on the list, please contact us at hello@thepeoplesponcho.co.uk. We will try our best to accommodate where possible but in some cases it may not be possible
The customer is responsible for any custom & import fees, please check if you will be eligible before ordering
Yes. You can track your order via the Royal Mail website: https://www.royalmail.com/track-your-item#/ . For US orders, you will be able to use the USPS website.
Check out our new video showing the Poncho 2.0
If you'd like to get in touch please do.
For all customer service enquires please contact -
hello@thepeoplesponcho.co.uk
Partnership/Collaborations
adel@thepeoplesponcho.co.uk
Retail Partnerships
adel@thepeoplesponcho.co.uk